Mother's Day is soon - will my brownies get there in time?
It can take us up to 3-5 working days to process orders, but please note that with Mother’s Day approaching we will do our best to push through orders made up until 1pm on Thursday March 23rd. However, please note that we cannot guarantee that these will be delivered by the weekend.
We use an external courier that requires a signature and all deliveries will be made between 9am and 5pm, Monday-Friday. If no one is in, they courier will attempt to re-deliver the brownies the next working day, so please bear this in mind when selecting a delivery address and be sure to include a phone number. If possible, request delivery to a work address or a home where you know someone will be in.
How long do the brownies keep for?
Our brownies keep for 2 weeks at room temperature, 3 weeks in the fridge, and can be frozen for up to 3 months. Brownies containing fresh fruit will keep for 5 days at room temperature, 2 weeks in the fridge, and can be frozen for up to 3 months.
How many people do they serve?
For the chocoholics, 3-4 bites per person. For the less committed (aka no one), 2-3 bites per person is a good starter. So, a 25-bite box serves 6-8 people (or 12 if you're being stingy), and a 12-bite box serves 3-4, or 6 if you're that way inclined.
What ingredients do we use to make our brownies so delicious?
We always use the best ingredients we can get hold of to make our brownies so flavoursome, fudgy and decadent. We use fair trade chocolate and free range eggs to make sure other people (and chickens) benefit from our brownies too.
Remember: great ingredients + amazing chefs = awesome brownies.
What allergens are there in the brownies?
All our brownies contain milk, eggs, gluten, soya and there may be traces of nut too as our kitchen is not nut free!
Is gluten free an option?
Short answer: Yes - gluten free ingredient salted caramel brownie.
Long answer: all our brownies contain gluten, but we do make a gluten free ingredient salted caramel brownie, which tastes almost the same as our usual brownies (after much testing!). This can be bought in markets in any quantity, or online as a 25-bite box. Simply add the regular caramel box to your basket, and write "gluten free" in the "Special comments/notes" section.
We cannot provide gluten free brownies as part of the chef selection box. Also note that our product is made from gluten free ingredients as but despite our best efforts to minimise contamination, our kitchen is not completely gluten free so there may be traces.
I want to purchase brownie trays for an event. What flavours are available?
We're always producing our regular and best-selling flavours: peanut butter, salted caramel, and triple chocolate. Get in touch if you'd like another special flavour, and we'll see what we can do.
Just write it in the 'Special notes/comments' section at checkout - this includes delivery requests and messages.
If you're not sure, just email us at firstname.lastname@example.orgWhen will my order be delivered?
If you urgently need the brownies at a particular day/time, please contact us as we will organise for an upgraded delivery at an additional cost.How will my order be delivered?